A few things you might be wondering.

Most carpets are dry within a few hours with normal airflow. Our powerful extraction process removes much of the moisture during cleaning. Drying time varies with the carpet, ventilation, temperature and the treatment needed; Nick will advise you after the clean.

Yes — we use non-toxic, family- and pet-safe cleaning solutions as directed, without strong chemical smells. Let us know about any sensitivities beforehand. Keep children and pets away from equipment during the clean and follow Nick’s advice about using the carpet while it dries.

In many cases, dedicated pet stain and odour treatment can make a substantial difference by addressing the source of the smell. Results depend on the material, the age of the stain and how far the contamination has travelled. Underlay or subfloor contamination may need further work, so complete removal is not always possible.

Every 6–12 months is a useful general guide, with more frequent cleaning for high-traffic households, pets or young children. Commercial premises may need a different schedule depending on footfall and the carpet manufacturer’s care guidance.

Steam cleaning is the familiar name for the hot water extraction method we use. A pre-treatment loosens soil, then hot water and powerful extraction lift it from suitable carpet fibres. We tailor the method and temperature to the material.

Yes. We clean carpets and suitable upholstery for offices, hospitality venues, rental properties and other local businesses. Send the approximate area, postcode and preferred appointment times for a tailored quotation.

If you’re not satisfied, contact us promptly and we’ll return to inspect and re-clean the affected area at no additional charge. We will explain any permanent stains or material limitations before treatment.